Roofing Service & Project Support Specialist
Job Description:
We are seeking a driven, dependable professional with strong commercial roofing knowledge who is ready to make an impact in a hands-on, growth-oriented role. This position supports field operations, estimating, project management, customer communication, and service coordination while offering long-term opportunity for advancement.
KEY RESPONSIBILITIES
- Inspect commercial roofs, walk roof systems, and perform core cuts to gather accurate field data for estimating.
- Assist with scheduling and coordinating service crews to keep work moving efficiently.
- Help monitor field quality, workmanship, and jobsite safety practices.
- Support customer relations through timely, professional communication and email correspondence.
- Assist the Project Manager with re-roof projects and related field coordination.
- Prepare reports, documentation, and communication using Microsoft Word and Excel.
- Travel to the main office once per month for training, collaboration, and continued development.
- Periodically run leaks and perform small repairs.
QUALIFICATIONS
- Extensive knowledge of commercial roofing systems.
- Comfortable in a hands-on role with both field and office responsibilities.
- Ability to safely perform roof inspections and core cuts.
- Strong organization, follow-through, and attention to detail.
- Understanding of quality control and jobsite safety expectations.
- Excellent verbal and written communication skills.
- Professional, customer-focused attitude and strong team mindset.
- Proficiency in Microsoft Word and Excel.
- Self-motivated with a go-get-em attitude and desire to grow.
WHY JOIN OUR TEAM
- Real opportunity for career advancement and increased responsibility.
- Direct support from experienced leadership invested in your success.
- Team-oriented culture built on accountability, trust, and professionalism.
- Ongoing training and development to help you grow your skills and career.
OUR CORE VALUES
- Trust the Team, Achieve the Dream! — We work from a foundation of trust, teamwork, and shared accountability.
- Own It, Nail It! — We take responsibility, follow through, and deliver excellent results.
- Pick Up the Broom! — We lead with humility and initiative, doing what needs to be done without being asked.
- Consistency is Key! — We build trust through dependable work, communication, and service.
- Improvise, Adapt, Overcome! — We solve problems with grit, creativity, and a forward-moving mindset.